Support

We're here to help.

Email hello@decoura.app and we'll reply within one working day.

How do bookings work?

Add pieces to your scene, then book. Vendors confirm availability within 24 hours and you're only charged once confirmed.

Can I change my event date?

Yes — dates can be moved free of charge up to 14 days before the event, subject to vendor availability.

Do you deliver outside listed locations?

Many vendors travel further for a delivery fee. Message them from the product page to ask.

How do I become a vendor?

Head to the Vendor Hub and apply — we review new studios weekly.

Vendor questions